Frequently Asked Questions

How much does it cost?
Monday (when open), Wednesday & Thursday are $23 per person
Friday, Saturday & Sunday are $25 per person
We are closed most Mondays and every Tuesday.
Private room options are also available should you wish to avoid being paired with strangers.
Booking fees will apply when you choose to make your reservation online and is payable directly to the credit card merchant, NOT Solve it.
Taxes for all bookings will apply.
Further pricing is listed under the More tab
Per person pricing vs private room pricing.
If you have the maximum number of participants for a particular experience, you must select the per person pricing when booking online. Private room pricing is an option for groups that do NOT meet the max number of participants but opt to pay extra for the exclusivity of the room so they are not paired with strangers.
Can I reserve my experience over the phone instead of online?
Absolutely. To book over the phone call 973.737.9034 Wed thru Sunday between the hours of 11:30am and 8pm.

 

Are we actually locked inside the room?

Yes and NO.  The rooms are locked however the main entry door remains unlocked and there are also emergency exits and exit buttons in the event of an emergency.
 
Are your rooms scary?
No. The rooms we've designed are not meant to be scary.  We want to ensure all our guests have a pleasant and fun experience.
What is the difference between the Opposing Forces Onyx and Ivory rooms? What is a Dual Challenge?
Onyx and Ivory are identical in theme and in puzzles. However, our Opposing Forces theme was designed so that it can be played in two different ways. If you have a small group, you would all work as one team and do either room. If you have a large group, your group can opt to do the Opposing Forces Dual Challenge. Here the group would be split into two teams and not only try to beat the clock and escape within the 60 minutes, the teams also go head-to-head against each other. This adds another level of excitement to the experience.
How long will the experience last?
The entire experience will last approximately 90 minutes. The game itself can take up to 60 minutes and our game masters will provide a briefing before and after the game along with the opportunity to take photos. We strongly recommend all guests arrive at least 15 minutes before their scheduled start time.
What if I need help or unable to figure out the clues?
Teamwork is an essential part of the game.  However, each of our rooms will have a dedicated game master to guide you through your experience should you need a hint.
May I book a large group or private event?
Please contact us directly and we will be able to advise the best option for your function or event.
May I leave the room in the middle of the game?
It is better for your experience to stay in the game until you escape or until time runs out. Although in an emergency you can always leave the game.
Is there an age limit?
Escape Rooms are fun for any age. However, anyone 8 and under may not fully understand the concept and may not enjoy the experience.  We also require anyone under the age of 16 be accompanied by a paying adult.

 

Do you accept walk-ins?
Walk-ins are welcome however it is subject to availability.  We strongly suggest you make reservations online by clicking any of the BOOK NOW buttons or you may call us at 973.737.9034

© 2017 by Solve It Rooms LLC